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Faq

Frequently Asked Questions (FAQs)

 

  1. What services does GIET University provide?
    GIET University offers a range of digital services, including:
    • Website Design & Development
    • Digital Marketing (SEO, Social Media, PPC, etc.)
    • Database Provider for Marketing
    • Bulk WhatsApp Messaging

  2. How can I contact GIET University?
    You can reach us via:
    • Email: connect@tirthaagency.com
    • Mobile: 9583533125
    • Website: www.TirthaAgency.com

  3. How does the Bulk WhatsApp service work?
    Our Bulk WhatsApp service allows businesses to send mass messages to their customers for promotions, announcements, and customer engagement. Simply provide us with your message and target audience details, and we handle the rest.

  4. Is Bulk WhatsApp messaging legal?
    Yes, but it must comply with WhatsApp’s policies and applicable marketing regulations. We do not support spam or unauthorized messaging.

  5. What is included in your Website Design services?
    Our website design services include:
    • Custom website development
    • Responsive and mobile-friendly designs
    • E-commerce solutions
    • SEO-friendly structure
    • Hosting and domain setup (if required)

  6. What digital marketing services do you offer?
    We provide:
    • Search Engine Optimization (SEO)
    • Social Media Marketing (Facebook, Instagram, LinkedIn, etc.)
    • Pay-Per-Click Advertising (Google Ads, Facebook Ads, etc.)
    • Content Marketing and Branding
    • Lead Generation Campaigns

  7. Do you provide marketing databases?
    Yes, we provide verified marketing databases that help businesses reach their target audience efficiently. However, clients are responsible for ensuring compliance with applicable data privacy regulations.

  8. How do I purchase a service?
    You can purchase our services by contacting us via email or phone. Payments must be made in advance for service activation.

  9. Do you offer refunds on services?
    No, we follow a No Refund Policy. Please review our Refund & Cancellation Policy before making a purchase.

  10. Can I cancel my service after purchasing?
    Cancellation is only possible before the service starts. Once work has begun, cancellation is not allowed. Please refer to our Refund & Cancellation Policy for more details.

  11. How long does it take to complete a website design project?
    The timeline depends on the project scope. Typically, a standard website takes 7–15 days, while larger projects may take longer.

  12. Do you offer support after delivering a website?
    Yes, we provide post-launch support and maintenance services. Additional charges may apply for long-term support and updates.

  13. Are there any hidden charges?
    No, we maintain full transparency in pricing. Any additional charges will be communicated upfront.

  14. How do I ensure my messages are not flagged as spam in Bulk WhatsApp?
    To avoid spam issues:
    • Use non-promotional and relevant content.
    • Send messages to an engaged audience who have opted in.
    • Follow WhatsApp’s official messaging guidelines.

  15. Do you guarantee results for digital marketing campaigns?
    While we use industry best practices to improve your online presence, no specific results can be guaranteed due to varying market conditions and competition.

  16. Can I get a custom marketing strategy for my business?
    Yes! We provide tailored digital marketing strategies based on your business goals and target audience.